Internet, Intranet, and Extranet — Explained Simply for Trades Businesses
Running a trades business today means dealing with more than just tools and materials — you’re also managing files, team communication, and customer connections online.
That’s where three important terms come in: Internet, Intranet, and Extranet.
They sound technical, but once you understand them, they can transform how smoothly your business runs.
🌍 The Internet – Your Digital City
Think of the internet as a massive, open city. Anyone can walk in, look around, shop, chat, or start their own business.
If you’re watching this video or reading this post, you’re already in it! You probably use:
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Google to find suppliers or services
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Amazon for tools and materials
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YouTube for tutorials
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Your own website to attract clients
The internet is public — it connects you to the world. For tradespeople, it’s how new customers discover your business, check reviews, and contact you.
But like any big city, the internet has both opportunities and risks. With the right setup — a secure website, professional profiles, and good online habits — you can make the most of its benefits safely.
🏠 The Intranet – Your Private Workshop
If the internet is a public city, the intranet is your private workshop. It’s a secure online space for you and your team only.
Inside your intranet, you can store and share important internal information, such as:
✅ Company policies
✅ Health & safety documents
✅ Training materials
✅ Job instructions and SOPs (Standard Operating Procedures)
Instead of printing documents or sending endless emails, everything lives in one place.
When someone new joins your team, they can log in, read your policies, and get up to speed — no piles of paperwork, no confusion.
Updating a document? Just change it once, and everyone sees the latest version.
That’s how an intranet keeps your business organised, professional, and efficient.
🧰 The Extranet – Your Shared Yard
Now, what if you want to share certain information — but only with trusted clients or suppliers?
That’s where the extranet comes in.
Imagine your work yard: your team can access everything, but preferred suppliers or subcontractors only have a key to certain areas.
You might use your extranet to:
🔹 Share project documents with subcontractors
🔹 Give special clients access to discount lists or invoices
🔹 Provide membership information or training files
It’s secure, controlled, and incredibly useful. Everyone has the right access — and you stay in control.
⚙️ How These Tools Help Your Business
Understanding these three systems helps your trades business:
✅ Save time on admin and communication
✅ Keep data safe and organised
✅ Improve onboarding and workflow
✅ Strengthen client and supplier relationships
At BlueWood Office, we help trades businesses set up smart systems like intranets and extranets — so you can work efficiently, securely, and professionally.
💡 Want to learn how to set up your own system?
Watch the full video on our YouTube channel: https://youtu.be/GaLL6L76WPA

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